A front desk you can start using this week.
Start by answering the calls you miss and texting the booking link you already use. Connect Square when you are ready for live calendar actions and recovery workflows.
Easy Start
Keep your number. Keep your booking system.
Use your carrier’s “answer when I don’t answer” call-forwarding option to send missed calls to NewGrowth. Your agent can answer, take a message, text back, or send the public booking link you already share with clients.
Square Unlock
Connect Square when you want your front desk to do more.
Eligible Square Appointments Plus or Premium accounts on Salon or Front Desk can use live availability, booking, cancellation, rescheduling, no-show recovery, and Win-Back campaigns. When an action is not available, your agent can still send your booking link.
- AI answers & screens calls on your dedicated number
- Texts customers the booking link you already use
- Inbound customer texting + missed-call text-back
- Warm transfers with an AI briefing call
- Transcripts, summaries, recordings & long-term memory
- Boss, receptionist & undercover modes
- Square-connected Win-Back preview
- Everything in Launch
- Live Square availability, booking, cancellation & rescheduling
- No-show recovery — rebooks missed & cancelled appointments
- Unlimited Win-Back campaigns to re-engage lapsed clients
- Everything in Salon
- Priority support
- 1,500 minutes + 5,000 texts / month
Live calendar automation requires a Salon or Front Desk plan and an eligible Square Appointments Plus or Premium account. If live booking is unavailable, your agent can text your public booking link instead. Launch includes a limited Square-connected Win-Back preview; the current allowance is shown in your account. Wondering how we stack up against GlossGenius, Booksy, or Goodcall? See the comparison →
Frequently Asked Questions
Do I have to change my business number?
No. You can keep your existing number and use your carrier’s call-forwarding options to send the calls you do not answer to NewGrowth. Carrier setup and available forwarding options vary.
What if I want a new number for my business?
Every account includes a dedicated number for your receptionist. You can use it as your primary business number or forward an existing number to it.
What happens if my NewGrowth agent isn't sure what to do?
It defaults to safe behavior. If it's truly stuck, it will politely ask for a message and send you an immediate summary so you can decide how to handle it manually. If you like, it can also complete warm transfers to your mobile device or your receptionist.
Can I change my instructions later?
Yes! You can edit, correct, or completely rewrite anything NewGrowth has learned at any time directly through the Boss Mode dashboard.
Does it answer in different languages?
Yes. NewGrowth dynamically detects and switches languages based on the caller's spoken language, ensuring a professional experience worldwide.
What about privacy?
Call and account data are encrypted in transit and at rest. We use it to provide, secure, support, and improve NewGrowth; we do not sell salon data. You can request deletion of your account and associated data. Read our Privacy Policy.
Can I turn it off?
Yes. Turn off or change your call-forwarding settings with your carrier, or contact support for help. The exact steps vary by carrier and forwarding setup.
How are minutes counted?
Minutes apply only when NewGrowth actively answers and handles a call in Receptionist Mode, or is used to transcribe outbound calls. Very short hang-ups may not count.
Do I need to install an app?
No. NewGrowth is a web app — just open app.getnewgrowth.com in any browser, on your phone or at the front desk. A mobile app may come later based on demand.